What is the Return Policy for Florida Cypress Wood Products, Inc.

Florida Cypress Wood Products, Inc. takes great pride in providing the highest quality cypress wood products to both residential and commercial customers. We strive to make sure that our customers are completely satisfied with their purchase. To ensure that this is the case, we offer a return policy to make sure that customers are completely satisfied.

If for any reason you are unsatisfied with your purchase from Florida Cypress Wood Products, Inc. you may return the product for a full refund within 30 days of the purchase date. All returned items must be in the original, unopened packaging and in the same condition as when it was received. Here at Florida Cypress Wood Products, Inc., we understand that there may be circumstances outside of our customers’ control that results in needing to return a product, so we offer flexibility where it is needed.

If any product has been damaged during shipment, you must contact us within 5 business days of receipt to notify us of the issue. Damaged items will be eligible for a replacement and must be returned to us before the replacement is sent. Please note that due to the nature of our products, variations in color and texture are to be expected and will not be eligible for replacement.

For any other questions about our return policy or for more information about the products we offer, please feel free to contact us at any time. At Florida Cypress Wood Products, Inc., we are committed to providing our customers with the best service possible and making sure that they are completely satisfied with their experience. Thank you for considering us for your cypress wood needs!