Matthews Home Improvement Customer Service & Support Guidelines

Matthews Home Improvement is proud to provide all customers with outstanding customer service and support. Our team of experts are available to assist you at any stage of your home improvement project, from research to completion.

At Matthews Home Improvement, we understand that customer satisfaction is essential. We have implemented a number of strategies that ensure that we can ensure all customers are receiving the best service possible. Our team of professionals are available to answer questions, provide solutions, and help customers choose the right materials and products to fit their needs.

In order to ensure that our customers receive the best possible service, our customer service and support guidelines include the following:

• We are available to answer any questions you may have about your home improvement project. Our team will explain the steps of the process, walk you through the details, and discuss options for ensuring that the desired results are achieved.

• We will provide our customers with the highest quality materials and products available. This means that we only work with reputable suppliers and manufacturers, who offer the best products and services. Our team is available to provide advice and guidance on which items and materials may be best suited to your project.

• All of our products are backed by a 100% satisfaction guarantee. If you are not satisfied with the quality and performance of our products, we will refund or exchange them within a reasonable time frame according to our Customer Satisfaction Policy.

• Our team is available to provide after purchase support and advice. Whether you have questions about installation procedures or lifetime guarantees, we are here to help.

At Matthews Home Improvement, we strive to provide our customers with the best possible customer service and support. Our dedicated team of professionals are here to help guide you through the home improvement process from start to finish to make certain that you receive the best results. We look forward to helping you achieve your home improvement goals.