Kopaint Pros takes customer satisfaction seriously, upholding a no-hassle return and refund policy for all purchases made directly from their website. Customers who are not fully satisfied with their purchase may return their item(s) within 30 days of purchase for a full refund.
Each return request is handled on a case-by-case basis, to ensure the customer receives the best solution for their issue. For orders over $50, customers are eligible for return shipping coverage. It’s easy to initiate a return; simply fill out the return form on their website or contact their customer service department directly.
Customers are held accountable to their return policy: all products must be received in their original packaging and in resalable condition in order to receive a full refund. If any items are found to be damaged, in poor condition, or missing any parts or accessories, Kopaint Pros reserves the right to refuse the return and adjust the amount returned to the customer accordingly.
For any item that is found to be defective or damaged, Kopaint Pros will cover the cost of shipping and offer a full refund or exchange. If the customer chooses to exchange the item, it must be returned within 30 days of purchase and must be in its original packaging.
At Kopaint Pros, they strive to ensure the customer has the best customer experience possible. For any questions or concerns about their return or exchange policies, or to initiate a return, customers can reach out to their customer service team for assistance. Kopaint Pros makes customer satisfaction a top priority, and wants each customer to be happy with their purchase.