Republic Services is an industry leader in providing comprehensive waste and environmental services to customers across the United States. Republic Services offers a number of services, ranging from waste collection and disposal, to recycling and resource management. What makes Republic Services unique among its competitors is its commitment to high-quality customer service.
Republic Services recognizes that individual customers have unique needs, and they strive to meet those needs. They are more than just a waste collection and disposal company, they focus on building a relationship with their customers. To that end, they have developed an innovative customer-focused approach to providing services.
When customers call the Republic Services customer service center, the telephone representatives are specially trained to handle customer inquiries efficiently and effectively. All calls are routed to a customer service representative who is knowledgeable about the customer’s individual circumstance. Customers can ask questions, receive personalized guidance and even receive payments over the phone.
In addition to its customer service center, Republic Services also provides customers with a web-based Customer Support Center. This allows customers to access a number of frequently asked questions and to search for their own answers. In addition, customers can find answers to their questions in the “Help Library” and can even submit support requests or contact Republic’s team directly for assistance.
Republic Services values customer feedback and actively works to improve its customer service. Customers can easily leave online reviews, which allows Republic Services to hear directly from its customers. Republic Services also offers monthly surveys, regular newsletters, and other forms of communication as a way of staying connected with its customers and improving its customer service.
For over 75 years, Republic Services has been delivering excellent customer service and environmental solutions to customers throughout the United States. With its commitment to customer service, Republic Services strives to be the top provider of waste and environmental services.