What Are the Return and Refund Policies of DD&CJax?

The return and refund policies of DD&CJax are designed to ensure that customers are satisfied with their purchases from the company. All items purchased from the company are eligible for a full refund within seven days of purchase, provided the item is returned in its original condition and packaging. Customers can also return items for store credit or exchange within 30 days of purchase.

If an item arrives damaged or is otherwise not as expected, DD&CJax is happy to exchange or refund an item free of charge. Returns must be accompanied by a receipt and sent back in the original condition, packaging and with a copy of the order summary. Customers should contact the company to arrange a return, and they will provide instructions on how to proceed.

If a customer wishes to return an item that was purchased online but they no longer have the original packaging, DD&CJax may accept the return at its discretion. All returned items must be in their originally sold condition and include all components. In this case, customers should contact the company for approval before returning the item.

DD&CJax also accepts returns on gently used items that were purchased within 30 days. If a customer wishes to exchange an item, the company will provide store credit for the amount of the item minus any original shipping costs. Returned items should be in their original condition, and customers should contact the company for approval before returning the item.

If an item is returned after 30 days, DD&CJax may accept the item at its discretion and only offer store credit for the purchase. Any return after seven days may be subject to a 10% restocking fee. DD&CJax also reserves the right to refuse any return that is not in original condition or packaging.

Additionally, all items purchased with a promotional code are final sale and are ineligible for return or refund. Customers should contact the company directly with any inquiries regarding returns and refunds. DD&CJax is committed to customer satisfaction, and they strive to provide a convenient and friendly return and refund policy.